Privacy Policy
Last updated: March 29, 2026
ConnecXit ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event planning platform and related services.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and payment details when you create an account or book a vendor. We also collect information automatically, including your IP address, browser type, device information, and usage data through cookies and similar technologies.
If you register as a vendor, we may also collect business information such as your company name, tax identification number, service categories, and portfolio materials.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform and services
- Process transactions and send related notifications
- Match event planners with suitable vendors
- Send promotional communications (with your consent)
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating the platform, processing payments, and delivering services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
When you book a vendor through ConnecXit, relevant contact and event details are shared with that vendor to facilitate your booking. We may also disclose information when required by law or to protect our rights.
4. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities, and you have the right to data portability. To exercise any of these rights, please contact us using the details below.
We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
ConnecXit
Email: privacy@connecxit.com